Who We Are

Are you drawn to the dynamic world of B2B2C SaaS software, thriving in the energy of start-ups and growth-driven environments? If you’re passionate about Retail and CPG and thrive on challenging the status quo, Caddle beckons you!

Caddle is a pioneering consumer insights marketplace, connecting brands with consumers (our cherished “members”). Our members actively participate on Caddle to earn rewards while engaging with brands, sharing valuable data, and voicing their opinions on products and experiences.

Why Choose Caddle?

At Caddle, every team member holds the reins of impact. We foster a collaborative and supportive environment that celebrates achievements big and small.

Partnering with Global Giants: Rub shoulders with the likes of PepsiCo, Unilever, Walmart, and P&G as Caddle’s trusted collaborator.
Vibrant Company Culture: From quarterly town halls to monthly team rendezvous, we prioritize fun and engaging social gatherings to cultivate a robust company culture.
Flexibility & Remote Work: Embrace a fully remote work environment, allowing you the freedom to balance priorities between work and home life.
Results-Driven Approach: Join a data-centric organization, where measurable outcomes pave the way for exponential growth.

Shared Success: Our annual bonus programs and share options ensure that everyone shares in Caddle’s triumphs as we soar to new heights.

Your Role: Revenue Operations Analyst

As the Revenue Operations Analyst, you will support our scale-up by integrating and optimizing our revenue technology. You have previously supported operational systems that enable sales, client success and member success teams to deliver value.

You thrive on the challenge of enabling teams through technology. You are a quick learner with a creative and analytical mindset. You have excellent communication skills and proven project management experience with a history of delivering value for clients and members. Data and insights excite you since you want to make a disruptive difference!

Responsibilities

At the direction and mentorship of our COO and CRO, you will identify and develop workflows and other improvements to enhance the client journey throughout our client team: Marketing, Sales, and Client Success. Our goal is to drive revenue growth through continuous improvement
Data Analysis and Visualization: Utilize Power BI to create insightful and actionable reports and dashboards to monitor key revenue metrics and performance indicators.
Data Integration: Gather data from multiple sources such as CRM systems, marketing automation platforms, and financial systems, and integrate them into Power BI for comprehensive analysis.
Performance Monitoring: Track and analyze revenue performance across various channels, products, and customer segments to identify trends, opportunities, and areas for improvement.
Forecasting and Planning: Collaborate with sales, marketing, and finance teams to develop accurate revenue forecasts and support strategic planning initiatives.
Work closely with Marketing and Sales to design, document, and monitor processes that ensure a seamless, high-converting client experience in alignment with our GTM plan
Iterate and automate processes in HubSpot, from lead scoring, routing, and nurturing, to performance monitoring
Nurture and maintain the GTM tech stack by ensuring data quality and hygiene across teams
Provide technical support on our integrations, data flow and mission-critical, actionable insights that leverage the data in HubSpot, PandaDoc, QuickBooks, Monday, Zendesk, & Caddle Admin
Training and Support: Provide training and support to internal stakeholders on how to effectively use Power BI reports for decision-making and performance monitoring.
Continuous Improvement: Stay updated on industry trends, best practices, and new features of Caddle’s RevOps systems to improve reporting capabilities and drive business value continuously.

Qualifications

Proficiency in Power BI: Strong expertise in using Power BI to create interactive reports, dashboards, and visualizations.
Data Analysis: Advanced skills in data analysis techniques including data manipulation, modeling, and interpretation.
SQL Knowledge: Ability to write and optimize SQL queries to extract and manipulate data from relational databases.
Data Integration: Experience with data integration tools and techniques to gather and integrate data from various sources into Power BI.
Experience with HubSpot or related CRM tools.
Excellent verbal and written communication skills ensuring requests are clarified, scoped and delivered on time and new concepts are explained in a logical, yet layperson and persuasive manner.
Possessing an understanding of SaaS sales cycles and processes is a plus.
You have a contagiously optimistic, detail-oriented, lead-by-example personality who loves to roll up their sleeves and get the work done.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true need.
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
Deep curiosity, with a willingness to learn and ask questions to get to better solutions.
A “losing is not an option” attitude and willingness to come up with creative, unconventional, and unique solutions to achieve goals.
Creative and analytical thinker with strong problem-solving skills.
Humour, curiosity and kindness.
Must. Love. Dogs.

Caddle’s Culture

Purpose: Help brands win market share.
Vision: Be a trusted provider of strategic consumer data and insights to the largest and most respected brands.
Mission: Deliver a transparent, engaging and efficient marketplace that empowers consumers to exchange data for value. Leverage marketplace data to deliver impactful insights to brands.
Value Statement: At Caddle, we are fully engaged in delivering our purpose, vision, and mission. We are optimistic, passionate, and curious problem solvers operating with urgency. We respect and empower each other through honesty and vulnerability. Our focused growth mindset allows us to leverage our industry-leading consumer platform to deliver game-changing data to our clients while surprising and delighting our members.
Core Values:
- GROWTH – we are growth-focused for our company, our people, and the industries we serve.
- EXCELLENCE – we strive to deliver the best solutions for our clients, experience for our members, and environment for our team.
- AGILITY – we approach challenges and opportunities with urgency, passion, and curiosity.
- EFFICIENCY – we pursue efficiencies, small and large, in everything we do at Caddle.
- COLLABORATION – we work respectfully, honestly, and authentically with our team, members, and our clients.

Please email careers@caddle.ca with your resume and cover letter with the subject line ‘Revenue Operations Analyst at Caddle’.

Job Description – Revenue Operations Analyst