Terms of Service
Last updated on April 12, 2022
The services offered by Caddle include the Cash Back Credits Program (as defined below) offered on any (i) Caddle-branded URL, including www.getcaddle.com (the “Website”); and (ii) Caddle-branded mobile applications (collectively the “Services”)
2. Cash Back Credits Program
By using the Services, you may be eligible to earn credits (the “Cash Back Credits”) by watching advertisements, attending events, purchasing products or services, or otherwise as provided by the Cash Back Credits Program (the “Caddle Offer”). The Cash Back Credits earned will be based on the associated value, as determined by Caddle in its sole discretion, attributed to the Caddle Offer.
To earn Cash Back Credits from watching advertisements, you must complete in full the associated questionnaire and submit it to us during the time the Caddle Offer is valid. To earn Cash Back Credits from attending events, or purchasing products and services, you must attend the event or purchase the product or service personally. To validate your compliance with the Caddle Offer, you must upload a photo of the event you attended or the original unaltered receipt from your purchase. Documents submitted must be of high quality, legible and provide sufficient information to validate your compliance with the Caddle Offer (such as a description of the item purchased and date of purchase). Products that are purchased in connection with a Caddle Offer and submitted for Cash Back Credits may not be returned.
Our ambassador program allows you to earn additional Cash Back Credits by referring individuals to sign up for our Services. If an individual you have referred creates an account with us, and claims at least one Caddle Offer, you will be entitled to receive the amount of Cash Back Credits, as provided in the Cash Back Credits Program.
3. Redemption of Cash Back Credits
Once your Cash Back Credits reach a balance of $20, you are eligible to redeem your Cash Back Credits for an equal amount in dollars (the “Cash Back Rewards”). To redeem your Cash Back Credits, you must deliver a request (the “Request”) to us by selecting the “Cash Out” option, and responding to the questions required for delivery of your Cash Back Rewards.
You are responsible for redeeming your Cash Back Credits. If we do not receive a Request from you, we are under no obligation to provide Cash Back Rewards. We do not provide for an automatic redemption or periodic distribution of Cash Back Rewards.
Cash Back Credits have no cash, monetary or other value. Your Cash Back Credits or any part thereof are not transferable, cannot be divided as part of a settlement, legal proceeding or death, and cannot be combined with Cash Back Credits of any other member in the Cash Back Credits Program. No interest is paid on outstanding balances of Cash Back Credits.
4. Payment of Cash Back Rewards
All Cash Back Rewards will be paid by Caddle by cheque or otherwise as determined from time to time by Caddle. All cheques will be sent to you via regular mail from our place of business, unless otherwise determined by Caddle. We are not responsible for any lost or delayed cheque, whether such loss or delayed was caused by Caddle, the postal service or any other third party.
Cheques for the Cash Back Rewards will be sent to the mailing address provided during the Cash Out process. If you did not provide a mailing address we may, but are under no obligation to, request that you provide a mailing address for delivery of the cheque. If we do not receive a valid mailing address for you within 30 days of the Request, you may forfeit your Cash Back Rewards. We are under no obligation to provide a replacement cheque if your Cash Back Rewards cheque is lost, stolen or expires before you cash it, however we may at our sole discretion, add the amount of your Cash Back Rewards cheque less a fee of $10 (or such other amount as permitted by applicable law) to your Cash Back Credits balance. Any future Requests will be subject to the minimum $20 Cash Back Credits balance requirement described above.
You are responsible for all taxes, if any, associated with the receipt and payment of the Cash Back Rewards.
5. Use of Services
6. Your Account
Use of the Services may only be accessed by setting up an account with a login name and password. You must submit your legal first and last name that matches the account information you provide to us for payment of Cash Back Credits (i.e. the name on a cheque that we will write to you). You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. You may not transfer, permit anyone other than yourself to upload receipts or otherwise complete transactions through your account, or otherwise assign your account to any third party. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized representative of Caddle. Caddle recommends that you choose a password that is