Last updated on October 15, 2021

The importance of winning over grocery shoppers has arguably never been higher. Consumers are making fewer trips to a smaller list of stores and a fifth of them are prepared to switch from their regular store.

So what determines which grocery store Canadian customers choose to visit, and what factors are breaking the bonds of brand loyalty?

Caddle turned to our daily panel of 10,000 Canadian consumers to find out.

Social distancing really matters

To Canadians visiting physical locations, part of the in-store experience has become more crucial than ever t